Monarch Landing Honored with Reputation’s 800 Award for High Customer Satisfaction

Naperville, IL March, 2026 – Monarch Landing, a Life Plan Senior Living Community, has been recognized by Reputation, a global leader in reputation experience management, with its 800 Award.

One of the highest achievements a business can earn, Reputation’s 800 Award highlights those that put customer experience at the very core of their strategy, and are driven by the voice of the customer to succeed.

Businesses that win the 800 Award consistently collect, understand and apply any and all feedback so that they can make data-driven decisions to ensure that the customer will have the best possible experience. Monarch Landing has been recognized with the 2026 800 Award.

“This award is a powerful affirmation of our commitment to exceptional resident experiences. Every positive review represents a meaningful connection, and we’re proud to see our team’s hard work reflected in the satisfaction of those we serve.” – Kimmy Giudice, Community Marketing Director

To determine 800 Award honorees, Reputation pulls a list of the Reputation Scores for every business location on the Reputation platform. Those that are honored will have achieved a score of 800 or higher due to their focus on high customer satisfaction throughout the past year.

“We congratulate Monarch Landing on its dedication to prioritizing customer satisfaction over the past year, as evidenced by the 800 Award honors given to their community,” says Kristi Melani, Chief Marketing Officer at Reputation. “A high Reputation Score reflects consistent engagement, responsiveness, and operational discipline, all centered around a powerful reputation performance engine.”

The Reputation Score is a proprietary tool that measures review sentiment, volume, spread, recency, response, and length, along with brand reach and health, social engagement, business listing accuracy and search impressions.

For more information, please visit reputation.com/800-award.

About Monarch Landing
Monarch Landing is a Life Plan Community in Naperville where older adults enjoy active, independent living with the security of on-site health care services. We’ve created a community where retirement takes on new meaning.

Contact:
Kimmy Giudice, Community Marketing Director
(630) 300-1042
[email protected]

About Reputation
Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more.